This Privacy Policy explains how personal information is collected, used, and disclosed by The Spa Business Coach, INC. (“The Spa Business Coach,” “we,” “us,” or “our”). This Privacy Policy applies to information we collect when you use our websites, including our primary website, affiliated websites, subdomains, online courses, coaching portals, and related online services (collectively, the “Services”), or otherwise interact with us.

Any information collected through our Services is covered by this Privacy Policy at the time such information is collected. We may update this Privacy Policy periodically. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, provide additional notice such as posting a statement on our website or sending a notification. We encourage you to review this Privacy Policy regularly to stay informed about our practices.

Personal Information We Collect

Information Automatically Collected

When you use or access our Services, we automatically collect certain information about your device and usage of the Services, including:

• IP address

• Browser type and device information

• Time zone

• Referring websites or search terms

• Pages viewed and interactions with the Services

• Course activity and engagement analytics

• Transaction details and purchase history

We refer to this automatically collected information as “Device Information.”

We collect Device Information using technologies such as:

• Cookies — data files placed on your device that often include an anonymous unique identifier. Learn more about cookies at http://www.allaboutcookies.org.

• Log files — which track actions occurring on the Services and collect data including IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

• Web beacons, tags, and pixels — electronic files used to record information about how you browse the Services.

Information You Provide to Us

We collect information you voluntarily provide directly to us, including when you:

• Fill out forms or applications

• Book a consultation or discovery call

• Purchase coaching programs, courses, or services

• Subscribe to emails or SMS marketing

• Participate in webinars, events, giveaways, or surveys

• Contact customer support or communicate with us

The types of information we may collect include:

• Name

• Email address

• Phone number

• Billing information

• Business information

• Payment details

• Any other information you choose to provide

We refer to this information as “Provided Information.”

Information We Collect from Other Sources

We may receive information from third-party platforms, partners, or service providers and combine it with information we collect through our Services. For example, if you log into a platform using a social media account, we may receive certain profile information consistent with your privacy settings on that platform.

We refer to this information as “Third-Party Information.”

When we refer to “Personal Information” in this Privacy Policy, we mean Device Information, Provided Information, and Third-Party Information collectively.

How We Use Your Personal Information

We use the Personal Information we collect to:

• Provide, maintain, and improve our Services

• Deliver coaching programs, courses, digital products, and customer support

• Process transactions and send invoices or confirmations

• Communicate with you about services, promotions, events, and updates

• Personalize your experience with our Services

• Send SMS and email reminders, including abandoned cart reminders

• Analyze usage trends and optimize marketing campaigns

• Detect and prevent fraud or misuse

• Comply with legal obligations

• Carry out any other purpose disclosed at the time information is collected

Our Services may use cookies and tracking technologies to monitor activity such as incomplete purchases or abandoned carts in order to send reminder communications via email or SMS.

Sharing Your Personal Information

We may share your Personal Information with third-party service providers that help us operate our business and Services, including providers for:

• Website hosting

• Payment processing

• Email and SMS communications

• CRM and automation platforms

• Analytics

• Advertising and marketing

• Customer support

• Course and coaching platforms

We may also share aggregated or de-identified information that cannot reasonably identify you.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may disclose Personal Information if required by law or if necessary to protect our rights, users, or business operations.

Social Sharing Features

Our Services may include social sharing tools or integrations with third-party social media platforms. Your interactions with these features are governed by the privacy policies of the companies providing them.

Children’s Privacy

Our Services are not directed toward individuals under the age of 18, and we do not knowingly collect Personal Information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

If you believe a child under 18 has provided us with Personal Information, please contact us using the information below.

Security

The Spa Business Coach takes reasonable measures to help protect Personal Information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Do Not Track

Please note that we do not alter our data collection and usage practices when we detect a Do Not Track signal from your browser.

State Law Compliance

We comply with applicable privacy laws, including the California Consumer Privacy Act (“CCPA”), California Online Privacy Protection Act (“CalOPPA”), and other applicable state privacy regulations.

Depending on your state of residence, you may have rights including:

• Requesting access to your personal information

• Requesting correction or deletion of your personal information

• Opting out of certain data sharing or marketing communications

• Requesting information about how your data is used

To exercise your rights, please contact us using the information below.

Cookies

Most web browsers accept cookies by default. You may choose to set your browser to remove or reject cookies; however, doing so may affect the functionality of certain Services.

Your Rights

If you are located in the European Economic Area (“EEA”), United Kingdom, or another jurisdiction with similar laws, you may have the right to:

• Access the personal information we hold about you

• Request corrections or updates

• Request deletion of your personal information

• Restrict or object to certain processing activities

• Request data portability

We process your information to fulfill contracts with you, provide Services, and pursue legitimate business interests.

Please note that your information may be transferred to and processed in countries outside your jurisdiction, including the United States.

Marketing Communications

You may opt out of receiving promotional emails or SMS messages at any time by following the unsubscribe instructions included in those communications or by contacting us directly.

Even if you opt out of marketing communications, we may still send you service-related messages regarding your account, purchases, or ongoing business relationship with us.

Data Retention

We retain Personal Information for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements unless a longer retention period is required or permitted by law.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact:

The Spa Business Coach, INC. Attn: Privacy ComplianceEmail: info@thespabusinesscoach.comWebsite: The Spa Business Coach, INC.